Novaro About us
We build the ecosystem where your data comes together.
Novaro started from a single observation: organisations don't lack software, they lack coherence. ERP, CRM, HR and the finance package each do their job, and yet someone retypes lists every day because the systems don't know each other.
That is why we don't replace your systems but put a layer above them where the data comes together. On that layer we run AI agents that take over work, and on that layer we build our own products, starting with compliance.
We work from Rhoon (Netherlands) for SMEs and enterprises here and beyond, on infrastructure that sits in Europe and that we manage ourselves. So what you are reading is not a shop window of plans: it is the order in which we build.
NOVARO · Rhoon, the Netherlands · [email protected]
Why the order is fixed.
We are building an ecosystem of three layers. That order is fixed by the technology itself: every layer needs the one below it to do what we ask of it.
the core
Connected data first, clever software after
Software let loose on disconnected systems is guessing. Only once the data hangs together, and every item carries where it came from, can anything sit on top of it that you would be willing to repeat to an auditor or a client. That is why the connecting layer is the core of the ecosystem and not a by-product of a project.
the work
Taking work over, and leaving the trail
We judge an agent by what leaves someone's desk: chasing information, retyping, reconstructing afterwards why something went the way it did. And by the reverse: every step an agent takes can be read back afterwards. Without that trail you are left with a closed box you have to take on trust.
the products
Our own software sits on that same layer
What we release sits on that same layer and therefore already knows your data; you are not putting a separate package next to it that first has to learn what you have. Compliance will be the first product, and that choice has a reason. Nowhere is the question of where a number came from less academic than in front of a regulator, a bank, or a customer running their own supplier review.
What we steer by
Six words that appear on more websites than they are lived up to. So next to each word is what it costs us in practice.
Innovation
We build with what is possible now, and take the time to understand it before it reaches you. A technique has to make itself useful here before it gets a place in your environment.
Reliability
A commitment holds when things get busy too: we name a date only once we can make it, and we say so the same week if something shifts.
Security
Zero trust, separated environments per client and encryption sit in the design, not in the small print. Access starts closed and opens on a stated ground that can be read back afterwards.
Transparency
Every number carries its source, on this site as well: what we cannot substantiate we do not write down, and what is not finished we do not call finished.
Ownership
Whoever builds something stays attached to it after go-live. The same people who thought it up pick up the phone when it does something you did not expect, months after go-live.
Quality over speed
We deliver in short cycles, but nothing leaves the door that we would not use ourselves. Rather a week later than a year of trouble.
We are the first user of our own layer.
The monitoring of what is running and much of our rollout work go through the same agent chain we are going to put in place at clients. Our own support hangs off it in a supervised form: the agent drafts a reply, a person reviews it and sends it. We widen what the agent may handle on its own only once we have measured the quality of those answers. What does not hold up here does not reach you.
- European right down to the foundations
- The environment runs on infrastructure inside Europe that we manage ourselves, the identity provider is our own, and the language models behind the agents run at a European provider. Your data stays inside that area, including when a route outside it would suit a vendor better.
- Small, and without layers in between
- There is no management layer between the conversation and the code. That limits how much we can carry at once, and that is exactly the intention: we take on as much work as we can carry ourselves, so that nothing ends up with an intermediary.
What a first conversation gives you.
Tell us which systems you use and where it goes wrong. We'll say what the connecting layer would do there, and just as readily when we think you don't need us.
Book an introduction